2010 Full Conference Program
Monday, September 13, 2010
VSCAC EMCEES
Kevin Jacobs, National Training Manager, Allstate Dealer Services
Richard Finney, Vice President, Mosaic Compliance Services
1:00pm - 5:00pm
VSCAC Registration Open
5:00pm - 6:30pm
VSCAC Welcome Reception with Exhibitors
Sponsored by: F&I Admin
Tuesday, September 14, 2010
7:00am - 8:00pm
Registration Open
8:00am - 9:00am
VSCAC Continental Breakfast with Exhibitors
9:00am - 9:45am
Welcome:
Opening Keynote Address: The Danger Inside the Data
Is what we know from the past really telling us what we need to know for the future?
Keynote Speaker: Tony Wanderon, Allstate Dealer Services
9:50am - 10:30am
Keynote Address: The New World of F&I: Today's Realities and Tomorrow's Promise
This address will focus on oan overview of the F&I market. The role of technology and today's new online market and how dealers are appealing to online buyers. Learn demographics of today's car buyer in addition to legislation and how it affects you. You will also take a look at the F&I marketplace, our competition and what you should know.
Keynote Speaker: Forrest Heathcott, JM&A and JM Family Enterprises
10:30am - 10:50am
Networking Break
Sponsored by: F&I Admin
10:50am - 11:50am
Workshop: The Importance of a "Bag" of Products
and What Constitutesa Full Bag?
Learn the importance of the product mix of VSC, GAP, etch, prepaid maintenance and appearance protection.
Speaker: Michael Southerland, Vice President of New Business Development, PROCON Protect & Connect
12:00pm - 2:00pm
VSCAC Lunch with Exhibitors
2:00pm - 3:00pm
Afternoon Keynote: The Inside Story on US Fidelis
The firm handling the restructuring of US Fidelis, a direct consumer provider of service contracts will give you the history and overview of US Fidelis, industry, legal operational, management and financial issues, the current status of US Fidelis and lessons to be learned
Keynote Speaker: Terry M. Keating, Managing Director, Amherst Partners
3:00PM-3:45PM
Panel Session: A Customer’s Perspective from Service Directors
Service directors will discuss expectations for their department and provide feedback on what VSC providers do well and where improvements are needed.
Moderator: Donald A. Larsen; Automotive Risk Management Solutions
Panelists: Paul Knotts, Harry Green Chevrolet; Scott Ramer, Findlay Honda Henderson; Roger Camperi, Findlay Toyota; Bill Buckley, Centennial Buick GMC
3:45pm-4:00PM
Networking Break
Sponsored by: F&I Admin
4:00PM to 5:00PM
Workshop: Regulatory Changes
Find out how regulation changes in the past year have
impacted the industry and find out what other regulations
are on the horizon.
Speaker: Brian Casey, Partner, Locke Lord Bissell & Liddell, LLP
Workshop: Controlling the Bad Guys: How to Deal with
Players that Abuse the System
How can Administrators deal with such players who submit
fraudulent claims and indicate a lower mileage to validate
a claim? This workshop will examine the scope of the problem
and strategies to deal with it.
Speaker: James S. Ganther; President & CEO, Mosaic Compliance Services
5:00PM to 6:00PM
Panel Session: Web Services
This panel of experts will offer their experiences and insight on web services for real-time quoting, rating and contract generation.
Moderator: Adam Kimber, Sales Manager, Bobit Business Media
Panelists: Brent Allen, Warranty Division, Stone Eagle Insurance; Anthony Stoothoff, VP of Business Development, Ristken Software Services; Kumar Kathinokkula, COO, F&I Administrative Solutions; Mark Virag, Managing Director, Open Dealer Exchange; Brian Reed, CEO, Intersection Technologies, Inc.
6:00pm - 8:00pm
VSCAC to join F&I Reception in Exhibit Hall
Wednesday, September 15, 2010
7:00am - 2:00pm
Registration Open
8:00am - 9:00am
Continental Breakfast with Exhibitors
9:00am - 9:45am
Keynote Address: Dealership Reinsurance
This keynote address will focus on making the case for reinsurance and how providers can make it an integral part of their offerings.
Keynote Speaker: Scott Allan, President/CEO, Oceanic International
9:50am - 11:00am
Workshop: Limited Warrantees
There are a host of regulations governing limited warrantees and VSC companies. In this session you will learn how companies are handling these issues and what new things are being employed for this product.
Speaker: Lewis Kuhl, Pathman Lewis, LLP
11:00am - 11:20am
Networking Break
Sponsored by: F&I Admin
11:20am- 12:30pm
Panel Session: How is the Economy Affecting Business?
This session will address a wide-array of topics, from cancellation issues, regulation changes to the responsibilities of the parties involved in the transaction/sales process.
Moderator: Richard Finney, Vice President, Mosaic Compliance Services
Panelists: Tom Murray, President/COO, Resource Automotive, Inc; Peter Biscardi, President, NAC; Lori Hallissey, Senior Vice President Administrative, Protective; David Trinder, CEO, F&I Administration Solutions, LLC, Damon Wiener, Vice President/General Counsel, Safe-Guard Products International, LLC
12:30pm - 2:00pm
VSCAC Lunch with Exhibitors
2:00pm- 4:30pm
Open for Private Meetings
Click here to view schedule at-a-glance.