2010 Advisory Board Members
Brent Allen
President
StoneEagle Insurance Systems
Brent Allen is the president of StoneEagle Ins. Systems Warranty department and has over 16 years of experience in developing software solutions for the Service Contract Industry. He has worked in every aspect involved in the development and application of Administration systems ranging from receipts of cash to claims adjudication and loss control reporting. Mr. Allen has lead the StoneEagle team in over 25 service contract system conversions and implementations. He and the team of managers at StoneEagle have created one of the foremost solutions in credit card payment processes for third party administrators.
Joe Becker
President/CEO
CNA National
Having begun his automotive career in 1976, Joe Becker held a wide range of positions for several service contract and insurance companies—ranging from claims adjuster and senior claims examiner to executive vice president of operations. He joined CNA National in 1994 and previously served as chief operating officer before being promoted to president/CEO in 2005.
Peter Biscardi has been involved in the automobile industry since the early seventies. His experience runs the gamut from retail and wholesale to leasing and rental and fleet administration; working primarily in the Northeast. In 1973, Pete was instrumental in opening the first retail sales operation for the Hertz Corporation, consequently serving in various management positions within the automobile industry. After a number of years, he began thinking about striking out on his own and, in 1982 he formed P&L Enterprises, an independent agency specializing in the marketing of vehicle service contracts to automobile dealerships. It was his success in this field that brought him to the attention of one of the largest vehicle service contract administrators in the country, based in San Diego, CA and in 1986 he joined that company as its Northeast Regional Manager, setting a number of production records for that region. In 1990, he joined NAC as the Executive Vice President and in August 2003, Pete was named President of NAC. Under his continued leadership, National Auto Care maintains its reputation as a competitive force in the service contract industry.
Lori Hallissey
Senior Vice President, Administration
Protective
Lori has been in the auto and insurance industry since the early 1980’s. After spending several years at a GM Dealership she became enamored with F & I ancillary products and the aftermarket aspect of the business and began steering her career in that direction. She worked for a TPA, and then very large multi-state agency and helped build a TPA start up that was later acquired by Protective. In her 23 year career with Protective, she has been involved in multiple acquisitions, system conversions and currently holds the title of Sr. Vice President – Administration where she oversees the operations and administration of the APD offices in Los Angeles, Canada and Chicago where she is based.
Kevin R. Jacobs
National Training Manager
Allstate Dealer Services
As national training manager for Allstate Dealer Services, Jacobs is responsible for designing, implementing and facilitating training initiatives for individual dealerships, credit unions, third-party administrators, general agents and OEMs. His more than 20 years’ experience in the automotive industry includes positions in retail sales, F&I and dealership management and a number of successful entrepreneurial ventures. Jacobs has been a featured speaker at numerous industry events and served as master of ceremonies at the 2008 Vehicle Service Contract Administrators Conference.
Mark Mishler
President/COO, The Warranty Group
President/COO, Virginia Surety Company, Inc.
CEO, Resource Automotive
Mark H. Mishler is the President and Chief Operating Officer, responsible for claims administration, information technology, underwriting, actuarial, and pricing. In addition to these duties, he is responsible for all sales and marketing activities related to the North American auto segment of the company. Mark also works directly with Mr. Cole and all business and service support operations to enhance the operational and strategic efficiencies of the Group. Mark has over 27 years of experience in the property, casualty insurance industry with 12 of those years directly related to the Warranty business. From 1996 through 2002, he held several positions with a publicly traded insurance company as President as well as Chief Financial Officer. Previous to 1996, Mark held many finance and accounting positions, including Controller. Mark holds a Bachelor of Science Degree in Accounting from Robert Morris University (Corapolis, PA) and is an Associate in Insurance Accounting and Finance (AIAF).
David Trinder
CEO
F&I Administration Solutions, LLC
David P. Trinder is the owner and CEO of F&I Administration Solutions LLC, delivering SCS Auto, the country’s leading solution to the auto industry for the administration of vehicle service contracts, GAP, Etch, appearance protection and similar products. Delivered as a fully web-based, hosted solution, SCS Auto is a complete back end administration solution that is both efficient and affordable. Before acquiring F&I Admin, David was Senior Vice President, Network Solutions, at DealerTrack, Inc. where he oversaw the development of the new web-based SCS Auto platform and prior to that he was Chief Executive Officer of dealerAccess Canada Inc. David has a long history of building successful companies that have consistently delivered to customer needs. In South Africa, he built and operated two businesses, and was director of a venture capital fund that focused on technology investments. David is a South African Chartered Accountant and has an MBA from the University of Cape Town.
