2010 Full Conference Program

Monday, September 13, 2010

VSCAC EMCEES
Kevin Jacobs, National Training Manager, Allstate Dealer Services Richard Finney, Vice President, Mosaic Compliance Services


5:00pm - 6:30pm
VSCAC Welcome Reception with Exhibitors

Tuesday, September 14, 2010

 
8:00am - 9:00am
VSCAC Continental Breakfast with Exhibitors

9:00am - 9:45am
Opening Keynote Address: The Danger Inside the Data
Is what we know from the past really telling us what we need to know for the future?

Keynote Speaker: Tony Wanderon, Allstate Dealer Services 

9:50am - 10:30am
Keynote Address: The New World of F&I: Today's Realities and Tomorrow's Promise
This address will focus on oan overview of the F&I market. The role of technology and today's new on line market and how dealers are appealing to online buyers. Learn demographics of today's car buyer in addition to legislation and how it affects you. You will also take a look at the F&I marketplace, our competition and why you should know.

Keynote Speaker: Forrest Heathcott, JM&A


10:30am - 10:50am
Networking Break


10:50am - 11:50am
Workshop: The Importance of a "Bag" of Products
and What Constitutesa Full Bag?

This session will address the importance of the product mix of VSC, GAP, etch, prepaid maintenance and appearance protection.

Presenter: Michael Southerland;  PROCON Protect & Connect


12:00pm - 2:00pm
VSCAC Lunch with Exhibitors


2:00pm - 2:45pm
Afternoon Keynote: The Inside Story on US Fidelis
The firm handling the restructuring of US Fidelis, a direct consumer provider of service contracts will give you the history and overview of US Fidelis, industry, legal operational, management and financial issues, the current status of US Fidelis and lessons to be learned 

Keynote Speaker: Terry M. Keating; Amherst Partners

2:45PM-3:45PM
Panel Session
A Customer’s Perspective (Service Directors)
Service directors will discuss expectations for their department and provide feedback on what VSC providers do well and where improvements are needed.

Moderator: Donald A. Larsen; Automotive Risk Management Solutions
 

4:00PM to 5:00PM
Two Concurrent Workshops
›     Workshop:  Regulatory Changes
      Find Out how regulation changes in the past year have
      impacted the industry and find out what other regulations
      are on the horizon.

Presenter: Brian Casey; Locke, Lord, Bissell & Liddell, LLP

›      Workshop:  Controlling the Bad Guys: How to Deal with
        Players that Abuse the System
        How can Administrators deal with such players who submit 
      fraudulent  claims and indicatea lower mileage to validate
      a claim? This workshopwill examine the scope of the problem
      and strategies to deal with it.

Presenter: James S. Ganther; Mosaic Compliance Services


5:00PM to 6:00PM
Panel Session
Web Services
This session will offer their experiences and insight on web services for real-time quoting, rating and contract generation.

Moderator: Adam Kimber, Bobit Business Media

Panelists: Brent Allen, Stone Eagle; Anthony Stoothoff, Ristken Software Services; Kumar Kathinokkula, F&I Administrative Solutions; Mark Virag, Open Dealer Exchange


6:00pm - 8:00pm
VSCAC to join F&I Reception in Exhibit Hall



Wednesday, September 15, 2010

8:00am - 9:00am
Continental Breakfast with Exhibitors

9:00am - 9:45am
Keynote Address: Dealership Reinsurance
This keynote address will focus on making the case for reinsurance and how providers can make it an integral part of their offerings.

Keynote Speaker: Scott Allen

9:50am - 11:00am
WorkShop
Workshop: Limited Warrantees
There are a host of regulations governing limited warrantees and VSC companies. This session will discuss how companies are handling these issue and what new things are being employed for this product.

Moderator: Lewis Kuhl, Pathman Lewis, LLP


11:00am - 11:20am
 Networking Break


11:20am- 12:30pm
Panel Session
How is the Economy Affecting Business?
This session will address a wide-array of topics, from cancellation issues, regulation changes to the responsibilities of the parties involved in the transaction/sales process.

Moderator: Richard Finney, Mosaic Compliance Services

Panelist: Peter Biscardi, President, NAC; Lori Hallissey, Senior SVP Administrative, Protective; David Trinder, CEO, F&I Administration Solutions, LLC, Tom Murray, The Warranty Group

12:30pm - 2:00pm
 VSCAC Lunch with Exhibitors

2:00pm- 4:30pm
Open for Private Meetings

Click here to view schedule at-a-glance.